To work from an outside-in perspective – how to innovate fast and successfully
Today there is strong evidence that if we drive innovation from the market side we do better in terms of profitability, in terms of growth and in terms of market share. In order to successfully combine customer centricity with innovative power companies need to have 3 key capabilities. They need to be able to :
1/ connect to the customer and the market
2/ convert customer insights into actionable change
3/ collaborate by complementing our own resources and capabilities with those of partners, without seeing this as a threat but rather as an opportunity
By reading the book ‘Customer Innovation’ by Vlerick professor Marion Debruyne you will not only get inspired but you will also find practical recipes of how a company can be innovative and customer-centric.
AWARDS AND NOMINATIONS
Introduction to outside-in organisations