Vlerick Business school and DTU Executive School of Business (Copenhagen) have joined forces to develop a one-of-a-kind Service Management & Service Innovation Program, which aims at providing senior managers within the service industry a holistic view of services.
On Thursday 13 March, we organise an info session for individuals and companies who would like to get to know the program. During the event, Roger Hallowell, a top faculty member of HEC and former Harvard professor, will present a service case after which you are kindly invited to join the discussion on Q&A on current challenges in the service industry.
7:45 - 9:00 Welcome breakfast
9:00 - 10:30 Service case by Roger Hallowell
10:30 - 11:30 Introduction to the program
11: 30 - 12:30 Q&A
12:30 -13:30 Sandwich lunch – networking opportunity