Business intelligence

Getting the right information to the right people at the right time, that's Business Intelligence (BI). BI encompasses all the capabilities required to turn data into intelligence that everyone in an organisation can trust and use for more effective decision making (G. Miller, D. Bräutigam & S. V. Gerlach, 2006). Davenport en Harris (2007) defined BI as a set of technologies and processes that use data to understand and analyse business performance. Business Analytics are a subset of BI and refer to the extensive use of data, statistical analysis, qualitative analysis etc.

Key reseach areas

Our research and expertise focuses on the decision and implementation process for BI investments. More specifically, we address the interaction between IT-people and non-IT specialists. Consequently, we focus on the managerial aspects of BI: ICT governance, project management, investment analysis, etc. Next to our research activities we also organize a 3-day BI Workshop  on a yearly basis, we are part of the Business Process Innovation Conference and every year two of the sessions from the “We invite for you” programme are aligned with how we look at BI investments.

Research results and publications

Curious about some of our research results and publications?

• 2009/08 - Intelligence led policing at the amsterdam-amstelland police department: operationalised business intelligence with an enterprise ambition

  Authors: Viaene, S., De Hertogh, S., Lutin, L., Maandag, A., den Hengst, S., Doeleman, R.
  This article elaborates on the setup for Intelligence Led Policing (ILP) in support of ensuring public safety as it presented itself in the Spring of 2007 at the Amsterdam-Amstelland Police Department in the Netherlands.

• Performance Management Study

  Luc Lutin, Steven De Hertogh & Stijn Viaene
  Research report for Cognos, 2007.

• All Business intelligence publications.

Research for your organisation

In addition to conducting research that contributes to fundamental academic knowledge, we can also carry out practice-based research especially for your organisation.

• Explore research opportunities that may benefit your organisation.

Our experts

Meet the faculty and researchers who are experts in Business intelligence.

Tips from our experts

Journals, portals and books keep you informed about trends in Business intelligence. Some recommendations from our experts:

• http://www.isworld.org - IS World
• http://www.dmreview.com - DMReview
• http://www.cioupdate.com - CIO Information Network

News

• Vlerick congratulates winners Vision Awards for Business Impact 2010
• Smart police approach to business intelligence
• Business Process Intelligence through three different lenses

All news