Re-engineering for business intelligence

Many organisations are awash with information, but starving for intelligence. However, some organisations have successfully developed certain analytical competencies and reap the benefits of this competitive edge.

The Re-engineering for business intelligence (BI) workshop allows you to:

• Understand the possible competitive benefits of using intelligence collected on business performance, customers, markets, business processes, service contracts, etc.
• Get a deep understanding of the organisational impact of "going intelligent".
• Get a helicopter view on the tools and techniques associated with BI.
• From actual cases.

Content:

This three-day seminar focuses on a specific challenge for organisations who want to successfully deploy competencies for BI. This workshop is a well-balanced combination of knowledge development through:

• clear introductions to the key building blocks
• Performance management
• BI technologies
• BI organisation
• developing own insights through teaching case study interactions
• insights into real-life examples through practitioner testimonials.

Day 1	Performance Management	In the first day, participants will focus on optimising the roles of BI and analytical software in an organisation and adapting to the current trends and challenges in BI. Furthermore, the link between business performance management and BI is explored.
Day 2	BI Technologies	Without going into the technical details of BI technologies, the participants will be challenged to develop a good understanding of the core elements and design options for an effective BI architecture. This will be related to the components of BI technologies and vendors. This day will also include some tricky questions surrounding data quality, technology standardisation, costs and user satisfaction.
Day 3	Managing BI in your organisation	Day 3 is designed to give participants a view on the managerial challenges of executing on the promises of a BI strategy. The participants will be stimulated to develop useful notions of: different types of BI competency centres, IT governance issues, and situational management approaches to business-IT engagement. Using the information evolution model, it is explained how to accelerate the adoption and maturity of BI in your organisation.

Target group:

This programme is designed for mid to senior level executives in finance, marketing, IT, strategy, planning, and operations:

• Middle and senior managers who believe that their organisation could gain significant competitive value from the strategic use of their data and information.
• Middle and senior managers who want a complete grasp of the organisational impact of a decision to "go intelligent".
• Middle and senior managers in both private companies and public organisations.

This is not a technical workshop. No prior technical expertise in IT is required.

Lecturer:

Gloria J. Miller (CEO MaxMetrics and leading expert in Business Intelligence Competency Centres)

Gloria Miller, MBA, has more than 20 years experience providing management consulting, program and project management, and IT consulting to Fortune 500 and government organisations. She has co-authored several methodologies and books in the area of implementing software and modernising organisations to use information more effectively, including “Business Intelligence Competency Centres: A Team Approach to Maximizing Competitive Advantage” and the “Information Revolution”, published in the Wiley and SAS Business and Information Series.

Endorsing Partner: