Dates & locations Executive Master Class in Business Process Management

Cycle April 2012 - February 2013

Sessions are scheduled during working hours. All sessions start at 9am and end between 5pm and 7.30pm.

Participants will learn about...

Date & Location

Opening Seminar

Introduction to BPM

Face-to-face interview or phone call to be scheduled before Module 1

Module 1

BPM Fundamentals

25-26-27 April 2012, Ghent Campus

Module 2

Strategy and Performance Management

23-24-25 May 2012, Ghent Campus

Module 3

Advanced Techniques for Process Improvement: Focus on Modelling

20-21-22 June 2012, Leuven Campus

Module 4

Advanced Techniques for Process Improvement: Quality Perspective

12-13-14 September 2012, Leuven Campus

Module 5

Setting up a Process Support Organisation

10-11-12 October 2012, Ghent Campus

Module 6

Information Systems Alignment

14-15-16 November 2012, Leuven Campus

Module 7

Delivering Service Excellence

11-12-13 December 2012, Ghent Campus

Module 8

People and Change Management

16-17-18 January 2013, Ghent Campus

Closing Seminar

State-of-the-art BPM

21-22 February 2013, Leuven Campus

In-Company Project