Detailed programme Business Process Innovation Conference

[Business Process Innovation Conference] [Sponsors] [Speakers info & presentation outlines]

DAY 1: Vlerick Business Process Innovation Conference - 13 October 2009

Academic contributions are combined with real-life business cases and round-table sessions to provide insight into different approaches for improving business processes. Its multidisciplinary character makes this conference unique.

Time	Topic
8.30 am	Welcoming and Registration
9.30 am	Opening Speech by the Conference Chair Prof Stijn Viaene, Vlerick Leuven Gent Management School and K.U.Leuven
9.40 am	OPENING KEYNOTE BPM Governance - a Crucial Ingredient for Leading Companies Prof Michael Rosemann, Queensland University of Technology (Australia)
10.30 am	Coffee Break in Exhibition Area
11.00 am - 11.40 am	A1. Practitioner case Meeting Enterprise Goals through an Integrated Approach Steve Romero, CA	A2. Practitioner case BPM @ Flemish Land Agency Maarten Stieperaere, Flemish Land Agency	A3. Academic presentation Revealing the Secrets of 'The Agile Corporation' Prof Hendrik Vanmaele, Ghent University and Vlerick Leuven Gent Management School	A4. Round-table session Business Intelligence Prof Stijn Viaene, Vlerick Leuven Gent Management School and K.U.Leuven Steven De Hertogh, Vlerick Leuven Gent Management School	A5. Practitioner case The Impact of the Bank Crisis in ING's Payment Process Centralisation Strategy Mark Piessens, ING's Wholesale International Network
11.50 am - 12.30 pm	B1. Practitioner case People aren't always doing what they are saying. Perception versus Reality Alain Glickman, France Telecom/Orange Group	B2. Academic presentation Dynamic Scheduling: Integrating Schedule Risk Analysis with Earned Value Management Prof Mario Vanhoucke, Ghent University and Vlerick Leuven Gent Management School	B3. Practitioner case Process-Enable your ICT Environment, Experiences @ De Lijn Luc Tack, De Lijn	B5. Academic presentation CSF's of Business Process Management - Experiences and Findings from Central Europe Prof Mojca Stemberger, University of Ljubljana (Slovenia) Rok Skrinjar, University of Ljubljana (Slovenia)
12.30 pm	Walking Lunch in Exhibition Area
1.45 pm - 2.10 pm	C1. Solution showcase A SLIM and Agile Life: BPM for Life Settlement Asset Procurement Bruce Spicer, Surrenda-Link (UK)	C2. Solution showcase Integrating Superior Online Customer Experience: from Clicks to Cash Mieke De Ketelaere, SAS Customer Intelligence Platform	C3. Solution showcase Datamining and CRM, an integral part of Datawarehousing ... How a Direct Insurer and its Customer Benefit from a Central Datawarehouse! Philippe Neyt, Corona Direct	C4. Solution showcase Focus on Business Value: a Framework to Optimise BI Investments Wim Hellemans, ENQIO	C5. Solution showcase Integrating EA, BPA and BPM for Effective Process Execution Stefaan Lambrecht, Metastorm
2.15 pm - 2.55 pm	D1. Practitioner case Adopting a New Information Systems Approach to Policing Peter Kinloch, Merseyside Police (UK)	D2. Round-table session Evolution of BPM - where will it go from here? Friederike Schröder-Pander, Vlerick Leuven Gent Management School	D3. Practitioner case International Standardisation of Applications and Processes. Added Value for Group Cooperation? Primavera @ Thales Arjan Krijgsman, Thales Nederland	D4. Practitioner case ICT Meets Business Intelligence: the Challenges at KBC Group Martin Van Der Heyden, KBC ICT Services	D5. Practitioner case BPM in the Field to Reduce Poverty Peter Willaert, SNV - The Netherlands Development Organisation (Burkina Faso)
3.00 pm - 3.40 pm	E1. Practitioner case What Business Process Folks Need to Know about Data Modeling - Getting Great Results from a Misused Technique Alec Sharp, Clariteq Systems Consulting (Canada)	E3. Academic presentation e-Me for User-Driven (Open) Digital Innovation Prof Mikael Lind, University of Borås, Viktoria Institute and Linköping University (Sweden)	E4. Practitioner case Bringing XBRL Tax Filling to Belgium Caroline Dupae, Ministry of Finance	E5. Practitioner case Beyond BI: Empowering Innovation with Business Analytics Patrick Xhonneux, SAS Belgium & Luxembourg
3.40 pm	Coffee Break in Exhibition Area
4.15 pm	CLOSING KEYNOTE Something for Nothing: Breaking Tradeoffs through Operational Excellence and Disruptive Innovation Prof Michael Raynor, Deloitte Research (US)
5.00 pm	Closing and Networking Cocktail in Exhibition Area

Time

Topic

8.30 am

Welcoming and Registration

9.30 am

Opening Speech by the Conference Chair

Prof Stijn Viaene, Vlerick Leuven Gent Management School and K.U.Leuven

9.40 am

Michael Rosmann OPENING KEYNOTE

BPM Governance - a Crucial Ingredient for Leading Companies

Prof Michael Rosemann, Queensland University of Technology (Australia)

10.30 am

Coffee Break in Exhibition Area

11.00 am - 11.40 am

A1. Practitioner case

Meeting Enterprise Goals through an Integrated Approach

Steve Romero, CA

A2. Practitioner case

BPM @ Flemish Land Agency

Maarten Stieperaere, Flemish Land Agency

A3. Academic presentation

Revealing the Secrets of 'The Agile Corporation'

Prof Hendrik Vanmaele, Ghent University and Vlerick Leuven Gent Management School

A4. Round-table session

Business Intelligence

Prof Stijn Viaene, Vlerick Leuven Gent Management School and K.U.Leuven

Steven De Hertogh, Vlerick Leuven Gent Management School

A5. Practitioner case

The Impact of the Bank Crisis in ING's Payment Process Centralisation Strategy

Mark Piessens, ING's Wholesale International Network

11.50 am -

12.30 pm

B1. Practitioner case

People aren't always doing what they are saying. Perception versus Reality

Alain Glickman, France Telecom/Orange Group

B2. Academic presentation

Dynamic Scheduling: Integrating Schedule Risk Analysis with Earned Value Management

Prof Mario Vanhoucke, Ghent University and Vlerick Leuven Gent Management School

B3. Practitioner case

Process-Enable your ICT Environment, Experiences @ De Lijn

Luc Tack, De Lijn

B5. Academic presentation

CSF's of Business Process Management - Experiences and Findings from Central Europe

Prof Mojca Stemberger, University of Ljubljana (Slovenia)

Rok Skrinjar, University of Ljubljana (Slovenia)

12.30 pm

Walking Lunch in Exhibition Area

1.45 pm -

2.10 pm

C1. Solution showcase

A SLIM and Agile Life: BPM for Life Settlement Asset Procurement

Bruce Spicer, Surrenda-Link (UK)

C2. Solution showcase

Integrating Superior Online Customer Experience: from Clicks to Cash

Mieke De Ketelaere, SAS Customer Intelligence Platform

C3. Solution showcase

Datamining and CRM, an integral part of Datawarehousing ... How a Direct Insurer and its Customer Benefit from a Central Datawarehouse!

Philippe Neyt, Corona Direct

C4. Solution showcase

Focus on Business Value: a Framework to Optimise BI Investments

Wim Hellemans, ENQIO

C5. Solution showcase

Integrating EA, BPA and BPM for Effective Process Execution

Stefaan Lambrecht, Metastorm

2.15 pm -

2.55 pm

D1. Practitioner case

Adopting a New Information Systems Approach to Policing

Peter Kinloch, Merseyside Police (UK)

D2. Round-table session

Evolution of BPM - where will it go from here?

Friederike Schröder-Pander, Vlerick Leuven Gent Management School

D3. Practitioner case

International Standardisation of Applications and Processes. Added Value for Group Cooperation? Primavera @ Thales

Arjan Krijgsman, Thales Nederland

D4. Practitioner case

ICT Meets Business Intelligence: the Challenges at KBC Group

Martin Van Der Heyden, KBC ICT Services

D5. Practitioner case

BPM in the Field to Reduce Poverty

Peter Willaert, SNV - The Netherlands Development Organisation (Burkina Faso)

3.00 pm -

3.40 pm

E1. Practitioner case

What Business Process Folks Need to Know about Data Modeling - Getting Great Results from a Misused Technique

Alec Sharp, Clariteq Systems Consulting (Canada)

E3. Academic presentation

e-Me for User-Driven (Open) Digital Innovation

Prof Mikael Lind, University of Borås, Viktoria Institute and Linköping University (Sweden)

E4. Practitioner case

Bringing XBRL Tax Filling to Belgium

Caroline Dupae, Ministry of Finance

E5. Practitioner case

Beyond BI: Empowering Innovation with Business Analytics

Patrick Xhonneux, SAS Belgium & Luxembourg

3.40 pm

Coffee Break in Exhibition Area

4.15 pm

Michael Raynor CLOSING KEYNOTE

Something for Nothing: Breaking Tradeoffs through Operational Excellence and Disruptive Innovation

Prof Michael Raynor, Deloitte Research (US)

5.00 pm

Closing and Networking Cocktail in Exhibition Area

DAY 2: Vlerick Business Process Innovation Executive Workshops - 14 October 2009

Time	Topic
8.30 am	Welcoming and Registration
9.00 am	A. PLENARY MORNING WORKSHOP Process Improvement - Beyond Brainstorming Prof Michael Rosemann Queensland University of Technology (Australia)
12.30 pm	Lunch
2.00 pm	B. AFTERNOON WORKSHOP Doing it Together - the Power of Common Understanding Prof Peter Rittgen, University of Borås (Sweden)	C. AFTERNOON WORKSHOP Facilitating Process Discovery, Mapping & Redesign Sessions - Practical Techniques for Successful Workshops Alec Sharp, Clariteq Systems Consulting (Canada)
5.30 pm	Closing and Networking Cocktail