Business Transformation Conference

Through business processes, information and enterprise architecture
18 & 19 October 2011

09.00 am

Registration & welcome coffee

10.00 am

Opening keynote:

Prof Dr Omar A. El Sawy, Professor Information Systems at USC Marshall School of Business, USA

'From Business Process Design to Business Model Design: The Next Frontier for Business Transformation'

Download presentation (pdf, 3.5 MB)

11.00 am

Coffee break

Prof Dr Öykü Isik

Prof Dr Stijn Viaene

Steven De Hertogh

11.30 am

Sara Coene, Sara Lee

'Learning to learn and innovate continuously - A transformation case by Sara Lee'

Download presentation (pdf, 7.1 MB)

Johan Smessaert, ING
Rudy Wouters, ING

'The evolution of Enterprise Architecture at ING : From Solution Architecture and waterfall to strategic planning and agile'

Download presentation (pdf, 4.6 MB)

Ingmar Hermans, Kodak

'Lead-To-Cash Process-transformation and information management changes at Kodak'

Download presentation (pdf, 1.7 MB)

12.30 pm

Walking lunch

02.00 pm

Bart de craene, Waters Corporation

'BPM in Customer Service: an atypical approach to enhancing Customer Loyalty'

Download presentation (pdf, 5.3 MB)

Fabio Corna Pellegrini, Mobistar

'Business transformation delivery: a partnership between business and IT'

Download presentation (pdf, 2.3 MB)

Stefan Kennis, Telenet

'Turning a dispersed Excel based BI Organisation into a BICC with strategic influence'

Download presentation (pdf, 2.4 MB)

03.00 pm

Coffee break

03.30 pm

Jo Pauwels, ABB

'Transforming a global service unit from a re-active "on call duty" to a pro-active "full care programme"'

Download presentation (pdf, 2.9 MB)

Christiaan De Backer, TomTom

'Business Strategy versus Enterprise Architecture: Chicken and/or Egg?'

Download presentation (pdf, 2.5 MB)

Marc Van Gastel, Deloitte

'The Innovation Roadmap: Deloitte's case study'

Download presentation (pdf, 2.5 MB)

04.30 pm

Closing keynote:

David A. Smith, Chief executive officer of Global Futures and Foresight, UK

'Making change happen'

Download presentation (pdf, 12.8 MB)

05.30 pm

Networking reception

09.00 am - 12.30 am

(10.30 - 11.00 am: break)

'Designing Business Models for Innovative Digital Services'
Prof Dr Omar A. El Sawy, Professor Information Systems at USC Marshall School of Business, USA

12.30 pm

02.00 pm - 05.30 pm

(03.30 - 04.00 pm: break)

'Enabling process innovation'

David A. Smith, Chief executive officer of Global Futures and Foresight, UK

05.30 pm