Search for tag 'Business intelligence'

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  1. Business intelligence

    The roles of BI capabilities and decision environments in Business Intelligence Success

    For the past 10 years or so, Business Intelligence (BI) has been high on executive agendas, and the promises of BI are rapidly attracting more proponents. But even though so much research and implementation effort have gone into BI, only about one-third of BI projects report success. Why is the success rate so low? What makes the difference between success and failure in a BI project?

  2. Case Study - Enterprise-wide Business-IT engagement at FedEx Express EMEA

    In 2003, Rob Carter, CIO of international express courier FedEx, launched the 'Six by Six' (6x6) IT transformation program: a major rationalization and centralization effort to improve FedEx's IT service delivery to its business partners. This teaching case deals with the 6x6 efforts made by the IT department for Europe, Middle East, Indian sub-continent and Africa (EMEA).

  3. KBC Logo

    Shadow or not? A business intelligence tale at KBC Bank

    This case allows for an elaboration on the nature of competing on analytics, and an exploration of the Business Intelligence (BI) environment in support hereof. At the same time, the case enables a discussion about the oftentimes delicate balancing act of combining a need for enterprise-wide integration and standardization of a technology platform on the one hand, and on the other hand an idiosyncratic business-side demand for less constrained and more entrepreneurial use of technology for business generation.

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