Search for tag 'Business Transformation'

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  1. BPM has to become customer-centric

    If Business Process Management (BPM) wants to guide organisations through current and future turbulent times, it first has to reinvent itself. This is the bold statement in the recent white paper “Re-positioning Business Process Management”. Comments from Professor Stijn Viaene and feedback from the field by Eddy Helsen, Managing Director at ViCre, our Prime Foundation Partner, which jointly conducted the research for the paper.

  2. Hello bank! The birth of a mobile bank

    The case takes us back to June 2013, a few weeks after the BNP Paribas Group, a leading bank in the Euro zone, had introduced an innovative mobile retail bank - 'Hello Bank!' - in Belgium and Germany, with France and Italy set to launch later that year. We follow the reasoning behind the development of Hello bank! and offer insight into why the Group’s senior management gave the utmost strategic priority to this project.

  3. Fast fish eat slow fish

    During the past couple of years Business Transformation has become a hype. That is mainly due to the underlying factors that drive companies to transform: global economic shifts, changes in governmental regulations, mergers, competitive threats, performance crises, technological change and many more. All of these factors create environmental turbulence for companies. Therefore, building Business Transformation capabilities has become a precondition for businesses to safeguard continuity as well as long-term success.

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