Search for tag 'Strategy'

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  1. Significant growth potential for BeLux IT outsourcing market

    The BeLux market for outsourcing still has significant growth potential as companies continue to outsource more. The main drivers for outsourcing are a stronger focus on the core business and cost reduction, while business transformation has increased by 8% from 2016. Almost 83% of organisations that currently use automation, robotics and AI have experienced moderate/significant benefits of these technologies, and client satisfaction remains high with an average satisfaction score of 74% across all providers assessed.

  2. Case study

    Interpolis: becoming the most transparent and trustworthy insurance company

    Interpolis is a Dutch insurance company operating both in the life and the non-life market, as well as in the health industry. During the early 1990s, Interpolis faced serious financial problems and the company was in dire straits. The company has been turned around from 1994 onwards and the case study describes this transformation in greater detail. It shows how the top managers have built a strategy based on openness, transparency, clarity and trust: insurance has been made 'crystal clear.'

  3. Corporate sponsoring

    When does Medici hurt Da Vinci?

    “Corporate social responsibility is not always a recipe for value creation. Sometimes corporate philanthropy or CSR initiatives make their recipients look bad. The question then is: what can they do to mitigate this negative effect?”, says professor Yuliya Shymko. She studied what corporate sponsoring and influence mean for non-profit recipients such as museums, theatres or universities, and to what extent we should allow this influence to be exercised.

  4. Sweet dreams are made of this… The success of Belgian chocolate exports

    Belgian chocolates are world famous. Together with Switzerland, Belgium is internationally known as the country of chocolates. Belgian chocolatiers win many international awards. Belgium is also the largest chocolate exporter in the world, exporting over 1 billion € of the sweet stuff every year. Based on very detailed export data in the period 1998-2010, researchers Filip Abraham, Zuzanna Studnicka and Jan Van Hove unravel the DNA of Belgian chocolate exporting firms and identify the factors that drive their export strategies.

  5. How to translate your strategy into brilliant performance

    Strategy implementation - or strategy execution - is a hot topic today. Managers spend significant resources on consulting and training, in the hope of creating brilliant strategies, but all too often these strategies do not translate into brilliant performance. This book by Vlerick professor Kurt Verweire presents new conceptual models and tools that can be used to implement different strategies.

  6. Studio 100: a growth story of a showcase in show business

    Studio 100 is a nice example of a product leader. Product leaders are companies that win in their market by having high-quality and the most innovative products in the industry. This case illustrates well what product leadership means in practice.

  7. Carglass®: Building and Sustaining a Customer-Centric Organisation

    This case study explains in great detail what it means and takes to build and sustain a customer-centric organization. This allowed Carglass® to have great top line and bottom line growth in a saturated market. The case raises the question how to sustain a culture of continuous improvement when customer satisfaction and employee satisfaction can hardly be improved.

  8. Case study

    ING Direct USA: Asset or liability for ING Group?

    ING Direct USA reinvented banking in the States and in the process rose from a crowd of over 12,000 banks to become one of the 30 largest banks by assets and deposits in the States. The company revolutionalised the American retail banking industry with a simple savings bank model, built around the customer. Nevertheless, the company faced a tough period during the financial crisis. What went wrong? Has ING Direct been able to recover?

  9. Building and leveraging your ecosystem to spark innovation-based growth

    Building and leveraging your ecosystem to spark innovation-based growth

    What determines innovation success? More and more, it’s not necessarily the core technology or the innovation’s value proposition. The ultimate defining factor can be the innovation ecosystem: that is, the interdependent partner network needed to generate, develop and deliver a technology-based or business-model innovation.

  10. Cover"performance excellence"

    Managing for Performance Excellence

    How do you expand your organisation in a sustainable manner? A great many companies have been forced by the crisis to confront this question, often in painful circumstances. But alternative approaches are also possible, and performance management can help. The only problem is that many businesses are still struggling with putting it into practice. ‘Managing for Performance Excellence’ by Vlerick professors Regine Slagmulder, Kurt Verweire and Koen Dewettinck takes a fresh and practical look at the matter.

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