Entering a challenge!
In the second phase, the well-known and widely-used GROW method is applied. The power of the GROW technique is that it provides a very clear and well-structured problem-solving process, through which you can achieve goals that you determine yourself.
In the first step of the GROW process, the employee chooses a skill (s)he would like to work on. This can be a skill that the coachee is struggling with, or it can also be a skill that the coachee already masters quite well and wants to improve even further. By means of a set of ‘question cards’ and a board that are included in the instrument, coach and coachee are supported to successively:
- Determine (as specifically as possible) the Goal that the employee wants to achieve
- Explore the employee’s current situation (Reality)
- Clarify the employee’s Obstacles
- Determine concrete actions (Way forward)
Both coach and coachee are guided step-by-step through this underlying process. In each step, the coach can use a set of questions. The answers are written down on Post-its, which brings structure to the coachee’s obstacles in a playful way. The agreed-upon actions are written down (in the physical version), or saved and/or printed (in the digital version).
Time: Ideally, this phase also takes about 25-30 minutes to complete.