ICT & Logistic Service Desk > FAQ > Holiday Tips

Holiday Tips Summer 2009

The Vlerick Leuven Gent Management School and all services are closed during:

Day of the Flemish community: July 11

Summer Closing (Gentse feesten): July 20 - 24

Integration seminar: August 27 and 28

1. Adapted services

2. Helpdesk

3. Outlook

4. Electronic Greeting Cards

5. Power & Energy saving

6. Security

7. Clean desk

8. Kitchenettes

1. Adapted services Gent and Leuven

GENT:

Helpdesk (IT/Facilities)
Special opening hours from	Monday July 13 till Friday August 21.
	Monday through Thursday: 9.00h-17.00h
	Friday: 9.00h-15.30h

Catering
Coffee rounds	Will continue as usual (not between July 20 and 24 July 2009)
Catering/kitchen/Sandwich bar	Closed from Monday July 13 till Friday August 14
Start full functionality	Monday August 17
Special closing day	Monday July 13 (teambuilding event Sodexho)

Print & Copy Facilities
Special holiday schedule	Replacement service between Wednesday July 1 till Friday July 17

	Closed from Monday July 20 till Thursday July 30

Library
Special opening hours from	Monday 13 July until Wednesday 26 August
	Monday through Friday, from 9.00h till 12.30h and from 13.30h till 17.00h
	* See also: http://www.vlerick.be/library

Reception desk
Special opening hours from	Monday July 13 till Friday August 21.
	Monday through Thursday: 8.00h-12.30h and from 13.30h-17.00h
	Friday: 8.00h-12.30h and from 13.30h-15.30h
	* For details, check the calendar of the reception desk in Outlook


LEUVEN:

Catering
Coffee rounds	Coffee will be provided daily on each floor, as usual The refrigerators will be filled twice a week (please give a sign to the reception desk in case that appears to be insufficient!)
Catering/kitchen	Closed from Monday July 13 till Friday August 14
Special closing day	Monday July 13 (teambuilding event Sodexho)
Start full functionality	Monday August 17

Print & Copy Facilities
50 % of capacity from	Monday July 13 till Friday August 14.
	orders might take longer / please order in time
Library (KUL)
Special opening hours from	Monday July 6 till Wednesday September 30
	Monday through Friday, from 9.00h till 17h
	* See also: http://bib.kuleuven.be/ebib/english/contact.htm

Reception desk
Special opening hours from	Monday July 13 till Friday August 14.
	8.30h-12.30h and from 13.00h-16.30h

2. Helpdesk

Please use Altiris to submit your problems: http://www.vlerick.be/helpdesk (Also available out of campus)
For really urgent matters, please send your mail to:
mailto:helpdesk@vlerick.be
or phone to +32 9 210 97 24.
Please do not send calls to individual mailboxes of ICT Team members.

3. Outlook

Make sure your holiday is indicated in your online calendar in Outlook.

Set your out of office during that period:

Use these tips to create a useful Out-Of-Office message.
Please note: the standard Out-Of-Office is sent only to Vlerick people.
You can use custom Out-Of-Office messages to send to non-Vlerick people.

It is also a good idea to clean your mailbox. More info: e-mail FAQ

4. Electronic Greeting Cards

Normally it is fun to receive them, but there are dangerous variants too.
As always: if you receive an attachment of someone you do not know personally,

DO NOT OPEN IT !

Even if you know the sender, be extremely careful when opening attachments.

5. Power & Energy saving

Please turn off your pc.
If you use a portable, unplug the power supply on both sides (pc & mains). This will also make it easier to put your portable in a safe place (not on your desk).
Unplug all other power consuming devices (extra heating device, paper shredder, power supplies,...)
Turn off the heating in your office.

NEW : Security services during holiday period

This year, the static security at the reception will be combined with patrol service. Important to know is that during the evening period there will be no on site agent.
There will be random checks on each campus between 20h and 24h

Please inform security about all irregularities.
Lock door and windows of your office.
Close curtains if available
If you use a portable and you do not take it home: hand it in to IT.
- If you take your pc home make sure you also take the power supply, external floppy drive, power cable, etc with it.
- Make sure you have your lock and key with you. If you do not have a lock yet, go to the helpdesk: it is free and on stock.
- Do not take your portable home if you do not plan to use it. Rather hand it in to IT.
PDAs, digital cameras etc: do not leave them on your desk.
Access to the building Campus Ghent
- Please use your access badge at the main entrance to enter the building. This door is always accessible 24/7 with your access badge.
- For deliverables and bringing large things into the building please use the door in the Notarisstraat 9a.
- Please inform security services of your presence in the building during holidays by calling 0475 / 22 42 52 or announce yourself at the reception desk.
Access to the building Campus Leuven
- Please use your access badge at the main entrance to enter the building. This door is always accessible 24/7 with your access badge.
- Please inform security services of all irregularities in the building during holidays by calling 0499 / 53 84 94.

7. Clean desk

Holidays are a good moment for cleaning up your desk.

put all valuable things away (includes portable, digital camera, ...)
bring old or unused ICT material (hardware and software) to the ICT Service Desk at
Campus Ghent, M+3.12 or Campus Leuven, C2.08

8. Kitchenettes

May we ask you to empty all personal beverages and food from the small refrigerators.
This gives the cleaning team and Sodexho a chance to thoroughly clean the kitchenettes.

But most of all...

We wish you all a nice holiday!

Author: DVSM\rafnou | Modified by: DVSM\wimpou, Tuesday October 13, 2009 17:26:44 +0200