How good is your supply chain?

Supply chain benchmark survey for the healthcare industry

In partnership with Groenewout and the European Logistics Association Vlerick Business School is planning an in-depth benchmark survey on supply chains in the healthcare industry. On senior management level there is a growing awareness about the importance of supply chain management. Well implemented supply chain strategies are necessary in order to make the overall company more successful. Kristof Stouthuysen, professor of Accounting, is in charge of the survey: “An agile supply chain is a competitive advantage, but in reality the majority of the supply chain structures of healthcare companies can't react flexible enough to meet the changed needs of their customer base.

And the customer has changed. Gross margins are under pressure due to several reasons. There’s the growth of generics and over-the-counter medicines which are stimulated by authorities. Hospitals are executing savings programmes and patent periods are decreasing. But Kristof sees other important changes: “The EU is making new directives on serialisation and parallel import. Other stringent requirements are enforced by Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP). Apart from that route-to-market strategies are changing allowing for more direct delivery to patients or pharmacies. Thirdly, high value products require more working capital and leave less financing for R&D. Therefore customisation in the production process is postponed. Finally, the customer expects better service levels in terms of stock availability, shorter delivery lead times, higher on-time-in-full (OTIF) rates, order visibility and cargo monitoring.

The research has a three-fold value:

  1. To provide in-depth insights about a company’s supply chain performance
  2. To get a clear understanding of who are the front runners and the stragglers, and what made them successful or not for the last 5 years
  3. To determine “new” standards of supply chain performance

First of all the project aims to accomplish a benchmark of logistic performance among manufacturing, pre-wholesale and wholesale companies in the healthcare industry. Secondly, we want to provide all participating companies with a company specific feedback on the strengths and weaknesses of their logistic performance.

Are you a healthcare company interested in participating in this survey? Feel free to contact us for more information. The survey is open to all companies active in pharma, biotech, medical equipment, medical supplies and to all healthcare providers.

Want to learn more on the subject?

Vlerick Business School offers the following programmes;

- Supply Chain Finance: Accelerate Performance Through Operational Finance & Controlling

- Executive Master Class in Supply Chain Management: Master the complex art of supply chain management


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