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Essentials in Operations

Discover how to turn operational challenges into opportunities

#1

FT ranked logo colour

in Executive Education according to the Financial Times

66

former participants

4.2/5

for Learning Impact

Operations management has a direct impact on your organisation’s success – or failure. And as business becomes ever-more global, it’s a function that’s becoming increasingly challenging. 

This 100% online, self-paced programme gives you a deep understanding of the operational challenges your organisation is facing – and how to turn them into opportunities. You’ll live and learn what operational excellence looks like and get the skills to leap into improving processes across your organisation.

Detailed programme

Essentials in Operations is divided into five modules – each focusing on a different aspect of operations management: 

Module 1: Process analysis  

  • Discover operational metrics that measure how effective processes are – including flow time, throughput rate and inventory 

Module 2: Process improvement – lean operations  

  • Explore how to reduce and eliminate waste 
  • Dive into the processes you can apply lean thinking to – from production through to administration 
  • Assess operational excellence practices in your own organisation 

Module 3: Inventory management 

  • Dive into inventory management, sales forecasting and operations planning 
  • Learn how you can reduce lead time and inventory to make your operations and supply chain more effective and profitable 

Module 4: How digital impacts the supply chain 

  • Discover how digital technology can help you develop a truly smart supply chain 
  • Explore the technology that’s changing the way we do business 
  • Find out how technology can help make your organisation more resilient  

Module 5: Conclusion 

  • Evaluate the knowledge and skills you’ve gained throughout the programme 
  • Start to plan your next steps 

Programme design 

This online journey brings together learning formats including videos, simulations, exercises, quizzes, case studies and real-life examples. You’ll also have background reading to do and questions to reflect on. 
 
You’ll also take part in projects – giving you the opportunity to put theory into practice and become confident at analysing your organisation’s operations. 
 
You can start Essentials in Operations at any time – and study wherever and whenever suits you. It takes 10 to 12 hours to complete the programme and you can split this time over a maximum of three months.

Why this programme

Whatever your area of expertise – whether it’s marketing, finance, HR or legal – your organisation’s operational challenges affect you and your role. This programme gives you the insights you need to understand the processes that take place every day across your organisation – as well as the confidence to discuss operational needs with colleagues and make suggestions for improvements. 

Who should attend

  • Professionals who want to make a positive impact on operations management in their organisations   

In previous editions, we had the pleasure of welcoming participants from companies like:

Ajinomoto Bio-Pharma Services logo
Axa logo
Daikin logo
Floorify-logo-text-2017 [Omgezet] 1b

Faculty

Ann Vereecke

Ann Vereecke

Professor of Operations Management

Ann Vereecke advises on the supply chain that best fits your strategy and products.