Search for tag 'Digital'

45 results Number of Results per Page
  1. Public procurement

    How can the public sector take a more innovative approach to procurement?

    Innovative procurement means using innovative procurement methods with the goal of streamlining the purchasing process and making it more efficient. The public sector in Belgium still does that too little, tending to cling to the traditional method. However, innovative procurement has two major benefits, being saving costs and stimulating innovation. For his ongoing doctoral research, Ben De Coninck has been studying the Belgian government’s position when it comes to innovative procurement.

  2. Online and personal advice service

    The “James” Banking Experience - robots taking over from humans for investment advice?

    In view of data-driven and customer-centric user experiences becoming ever more important, BNP Paribas Fortis developed ‘James’, an online and personal investment advice service that is both human and digital. Since the launch in 2009, the James’ customer base expanded from 20,000 to 100,000. This case study analyses the implications of using digital technologies for customer interactions in retail banking.

  3. Transformers 200

    Who are the digital leaders in the Netherlands?

    What point are the largest Dutch companies at in their digital transformation? To find out the answer, the Dutch newspaper Het Financieele Dagblad and Vlerick Business School conducted a survey called Transformers 200 among the managers with final responsibility for digital transformation at the 200 largest companies in the Netherlands, across all sectors.

  4. Enedis logo

    Enedis – market maker, not market taker

    Enedis, a subsidiary of EDF, is in charge of the last mile in the delivery of electricity to most of France. This case study follows the start and development of Enedis' digital transformation, with the ambition to be at the forefront of the energy sector in the digital age.

  5. UCB

    Pharma and data as gospel

    Developing drugs is a time-consuming process. In order to speed it up, the Belgian biopharmaceuticals producer UCB has decided to switch to a data-driven organisation. It was necessary to ‘convert’ the entire company to achieve this, says CIO Herman De Prins.

  6. Stock forecasting

    Oops, sold out…

    “Buy two, get one free, says your supermarket’s promotional folder. Great news! There’s a promotion on your favourite wine and it starts tomorrow. The following day you head straight for the shop in your lunch break, only to find that the shelves are already empty. Oh well, they must have miscalculated the stock. I bet that feels familiar”, says Shari De Baets with a grin. She is a doctoral research associate who recently obtained her PhD based on research that could help prevent such situations.

  7. What every DSO should know about digital

    Energy sector gearing up for digital transformation

    Distribution system operators are facing a radical digital transformation of their business model. They could go from purely managing the physical infrastructure to acting as data hubs or neutral distributors of energy data as well. Are we on the verge of an ‘Uberisation’ of the energy sector? Stijn Viaene, Professor at Vlerick Business School, believes we are.

  8. Collaborative shipping: cheaper and better for the environment

    ‘We can’t wait any longer’, says Professor Robert Boute. ‘Companies are under pressure to deliver our orders faster than ever before. It’s not hard to guess the consequences: trucks full of air rather than goods. Various studies have shown that one in four trucks are driving around empty, and those that are not empty are only filled by 57%. Things can and should be better. We have developed a tool that will help companies substantially raise the efficiency of their shipping operations.’

  9. Raising the bar for smart city ecosystems

    Smart cities all around the world are reimagining their future with technology as the new normal. At the same time different definitions abound about what being smart actually means. In order to make the distinction between which projects are mere digital “pixie dust” and which ones will truly reshape the urban future, a better framing is necessary. Ecosystems are a key part to frame which elements will be important in realising truly smart cities. A truly smart city will be that city that succeeds in understanding, activating, orchestrating, servicing and reinventing the complex ecosystems it consists of. In the long run the active management of ecosystems will be more decisive for smart city ambition success than vision, political commitment or technological ability.

  10. How can B2B organisations engage consumers through the use of digital technology?

    B2B organizations are increasingly considering the use of digital technology to engage end-consumers. However, capturing value from such engagements requires a different approach than mere interactions with business customers. The Consumer Engagement Framework includes six types of consumer engagement, and provides a useful basis for any B2B organization to assess its current consumer engagement initiatives as well as to identify how these efforts can be reinforced, supplemented or integrated to enhance the scope and impact of the organization’s digital initiatives.

45 results Number of Results per Page