The third and last phase consists of a follow-up conversation that takes place a few weeks after Phase 2. During this conversation, the employee and his/her coach reflect on the actions that (s)he may, or may not, have executed in the meantime.
By using of a set of question cards, coach and employee think about how (s)he felt during these actions, what went well, what could have gone better, etc. If no actions were implemented, coach and coachee consider what went wrong, what alternative actions might be, how to move forward, etc.
Time: This phase takes a maximum of 20-25 minutes.