Bjorn Cumps

Bjorn Cumps is Professor of Management Practice at Vlerick Business School. He obtained his master degree in Commercial Engineering at KU Leuven in 2003. In 2007 he became Doctor in Applied Economic Sciences at KU Leuven after successfully defending his thesis on Business-ICT Alignment Practices & Determinants. After obtaining his PhD he held positions as Internal Advisor and Branch Manager at KBC Bank and Insurance. At KBC Group he participated in both local and international projects and programmes on process management, operational excellence and enterprise architecture. He was also part of the core team of people responsible for the development and implementation of the new banking branch business model. The last two years at KBC Bank he was responsible for a medium-sized branch as Branch Manager. At Vlerick Bjorn is now part of the Operations & Technology Management Area, where he further develops the track on enterprise architecture. He is also part of the Vlerick Centre for Financial Services, where he is responsible for the research track on financial services operations. His research interests include business-ICT alignment, management of ICT, enterprise architecture, mobile technologies, new media and how these all impact business models & operations.

Job Title : Professor of Management Practice

Management Domain
Digital Transformation
Financial Services Management

Expert in
ICT Management
Business-IT Alignment
Enterprise Architecture
Financial Services Operations
Mobile Technologies

Profile

Bjorn Cumps is Professor of Management Practice at Vlerick Business School. He obtained his master degree in Commercial Engineering at KU Leuven in 2003. In 2007 he became Doctor in Applied Economic Sciences at KU Leuven after successfully defending his thesis on Business-ICT Alignment Practices & Determinants. After obtaining his PhD he held positions as Internal Advisor and Branch Manager at KBC Bank and Insurance. At KBC Group he participated in both local and international projects and programmes on process management, operational excellence and enterprise architecture. He was also part of the core team of people responsible for the development and implementation of the new banking branch business model. The last two years at KBC Bank he was responsible for a medium-sized branch as Branch Manager. At Vlerick Bjorn is now part of the Operations & Technology Management Area, where he further develops the track on enterprise architecture. He is also part of the Vlerick Centre for Financial Services, where he is responsible for the research track on financial services operations. His research interests include business-ICT alignment, management of ICT, enterprise architecture, mobile technologies, new media and how these all impact business models & operations.

 

Publications

Articles in refereed journals with impact

  • Cumps B.  2015. Extending and ICT4D computer re-use model with e-waste handling activities: a case study. Information Technology for Development, 21(4): 677-693.

  • Cumps B. Martens D. De Backer M. Haesen R. Viaene S. Dedene G. Baesens B. Snoeck M.  2009. Inferring comprehensible business/ICT alignment rules. Information and Management, 46(2): 116-124.

Articles in other (un)refereed journals

  • Cumps B.  2016. The changing financial services landscape: from competition over partnerships to digital ecosystems. Bank- en Financiewezen, 2: 111-116.

  • Cumps B.  2016. New Financial Culture” needed in Banking. Global Banking and Finance Review, (December 8)

  • Cumps B.  2015. The new players of the financial services landscape. Money Market, (August)

  • Cumps B. Viaene S.  2015. KBC Mobile Banking. Journal of Information Technology Teaching Cases, 2015(5): 35-44.

  • Cumps B.  2015. Tech wakes Banks. Intercontinental Finance Magazine, (July)

  • Cumps B. Van Dyck W.  2014. Innovation in Financial services - Beyond the red castle. Global banking and finance review, (March)

  • Cumps B. Viaene S. Dussart P.  2014. Digitale ecosystemen voor mobiele betalingen. Informatie: Maandblad voor de informatievoorziening, (Dec)

  • Cumps B. Viaene S. Dussart P. Vanden Brande J.  2013. Towards enterprise architecture infused organisations. Journal of Enterprise Architecture, 9(2)

  • Cumps B.  2013. Technology in banking - Reinforcing corporate DNA with technology in search for the holy grail. Global banking and finance review,

  • Cumps B.  2013. Votre patrimoinne informationnel est-il en sécurité?. Finance management, (60)

  • Cumps B.  2013. Financial Services 2.0: How Technology Puts the Customer Central. Global banking and finance review, (April)

  • Cumps B. Viaene S. Dedene G.  2010. Linking the strategic importance of ICT with investment in business-ICT alignment: an explorative framework. International Journal of IT/Business Alignment and Governance, 1(1): 39-57.

  • Cumps B. Viaene S. Dedene G.  2008. Alignmentrecepten voor de CIO. Hoe werkt alignment nu precies in de praktijk?. IT Professional, (March)

  • Cumps B. Viaene S. Dedene G.  2008. IT kan je uitbesteden, alignment niet!. IT Professional, (July)

  • Cumps B. Viaene S. Dedene G.  2006. Managing for better business IT-alignment. IT Professional, 8(5): 17-24.

  • Cumps B. Viaene S.  2005. Business/ICT Alignment inzicht. Business Inzicht, (19): 2-3.

  • Viaene S. Cumps B.  2005. CRM excellence at KLM Royal Dutch Airlines. Communications of the AIS, 16: 539-558.

  • Viaene S. Cumps B.  2005. How KLM gets CRM in the air - CRM excellence in practice. Tijdschrift voor Economie en Management, L(4): 575-593.

  • Cumps B. Viaene S. Dedene G. Vandenbulcke J. J.  2005. Richtlijnen om Business en IT op elkaar af te stemmen (Europese studie naar Business/ICT alignment). Informatie: Maandblad voor de informatievoorziening, 47(7): 12-15.

Book Chapters

  • Van Dyck W. Cumps B.  2016. The sharing economy demystified: Entrepreneurial platforms as engines of economic growth. In: Ed. Le Droit des Affaires en Evolution. Tome 27: L’ Economie du Futur – Le Futur de l’Economie: Institut des Juristes D’ Entreprise Bruylant.

  • Cumps B. Dedene G. Viaene S.  2007. ICT outsourcing: A resource based information management perspective. In: Huizing A. De Vries E. Information management: Setting the scene (pp. 205-233).

Conference Presentations

  • Cumps B.  2014. EA 2.0 and the new enterprise architect. Paper presented at Landelijk Architectuurcongres voor de digitale wereld, November 26-27, Nieuwegein, the Netherlands.

  • Cumps B. Vanden Eynde O. Viaene S.  2013. The impact of E-Waste on the Operating Model of a Close the digital divide organisation. Paper presented at Proceedings of the European Conference on Information Systems - ECIS 2013, June 5-8, Utrecht, the Netherlands.

  • Cumps B. Viaene S. Dedene G. Vandenbulcke J. J.  2006. A European study on business/ICT alignment. Paper presented at 39th Hawaii International Conference on System Sciences (HICSS), January 4-7, Popiu, Kauai, Hawai.

  • Cumps B. Viaene S. Dedene G. Vandenbulcke J. J.  2006. A theoretical exploration of the relationship between outsourcing and business/ICT alignment. Paper presented at 2006 European Conference on Information Systems (ECIS)., June 12-14, Göteborg, Sweden.

  • Viaene S. Cumps B.  2005. CRM excellence at KLM Royal Dutch Airlines. Paper presented at 2005 Americas Conference on Information Systems (AMCIS), August 11-14, Omaha, United States.

  • Dedene G. Viaene S. Cumps B. De Backer M.  2004. An ABC-based approach for operational Business – ICT alignment. Paper presented at 11th European Conference on Information Technology Evaluation, November 11-12, Amsterdam, the Netherlands.

Conference Proceedings

  • Cumps B. Viaene S. Dedene G.  2007. Testing the influence of two ICT management practices on B/ICT alignment. Quebec, Montreal:

  • Cumps B. Viaene S. Dedene G. Vandenbulcke J. J.  2006. An empirical study on business/ICT alignment in European organisations. Poipu, Kauai:

Research reports

  • Viaene S. Cumps B. Geebels M.  2015. Defining digital. Centre for Excellence in Enterprise Architecture. (20 p.)

  • Bontinck G. Cumps B. Viaene S. Bille W. Vanden Brande J.  2015. From enterprise architect to opportunity architect. The changing role of enterprise architecture in a digital transformation context. Centre for Excellence in Enterprise Architecture. (27 p.)

  • Viaene S. Cumps B. Bontinck G.  2015. In-the-field session @ Eandis. Centre for Excellence in Enterprise Architecture. (10 p.)

  • Cumps B. Viaene S. Geebels M.  2014. Negotiation skills. Centre for Excellence in Enterprise Architecture. (11 p.)

  • Cumps B. Viaene S. Geebels M.  2014. Enterprise Architecture and BPM: friend or foe?. Centre for Excellence in Enterprise Architecture. (29 p.)

  • Cumps B. Combes I.  2014. White paper: There’s no such thing as ‘small change’ in the financial services sector. Vlerick Centre for Financial Services (CFSI). (25 p.)

  • Cumps B. Viaene S. Geebels M.  2014. Justifying Enterprise Architecture. Centre for Excellence in Enterprise Architecture. (21 p.)

  • Cumps B. Viaene S. Geebels M.  2014. Modern Enterprise Architecture roadmaps. Centre for Excellence in Enterprise Architecture. (27 p.)

  • Cumps B. Viaene S. Geebels M.  2014. Passion & Enterprise Architecture. Centre for Excellence in Enterprise Architecture. (24 p.)

  • Cumps B. Viaene S. Dusart P. Vanden Brande J.  2013. Towards enterprise architecture infused organisations. Vlerick Business School. (25 p.)

  • Cumps B. Viaene S.  2012. Customer-focused agile design of a mobile banking application. (4 p.)

Vlerick cases