Tom Van Steendam is a researcher in the Technology & Operations Management Area at Vlerick Business School. He graduated from Ghent University in 2011, where he obtained a master degree in Linguistics as well as one in Business Economics. The year after, he graduated from the Masters in General Management at Vlerick Business School, where his in-company project on operations & supply chain obtained the award for best project. At Vlerick, he has been contributing in research projects within the Centre of Supply Chain Management and within the field of Operations Management. He conducted research on the healthcare supply chain, forecasting & planning, operational excellence, and leveraging the supply chain for growth. His current research is focussed on NexTrust, an EU-commissioned international project on building sustainable logistics through horizontal supply chain collaboration.