What is... the importance of trust between machines and people? When employees resist a new technology, one of the reasons is often the lack of trust towards machines and systems. That kind of trust is different from the trust we experience between people, as kindness and warmth are characteristics that machines lack. Research by Professor Karlien Vanderheyden on planners and planning systems shows which factors can help building more trust towards machines. Read more
Digital talent markets promote internal mobility In these turbulent times, it is more important than ever for organisations to have the right person in the right place at the right time. However, it is also good for employees to change roles regularly within the organisation: this gives them the opportunity to develop, learn new things and work with new people. In his PhD, Philip Rogiers investigated how the internal mobility of employees could be further improved. Although he studied this in a government context, his conclusions apply to all kinds of organisations. Read more