Vlerick Retail Platform

4 afternoon seminars for retailers by retailers

Do you want to stay up to date with the rapidly changing world of retail trade? Would you like to expand your network? Enrol in the Vlerick Retail Platform: a cycle of 4 afternoon seminars on current hot topics.

This is a Dutch programme. To go to the Dutch programme pages, click here.

Why this programme?

Why this programme?

Inspiring guest speakers on current hot topics will renew your retail practice.

For whom?

For whom?
  • Managers from all retail sectors, food and non-food
  • Suppliers and service providers who want to stay in close contact with the world of their retail customers

Detailed programme

Detailed Programme

We tackle 4 different retail topics in the 4 afternoon seminars. This year, our programme includes "Innovation in the retail landscape", "Marketing, customer interaction & communication in the digital era", "Omnichannel & retail" and "Blurring".

Practical info

Info

Type: Short Focused

Length: 4 days

Start: 14/03/2019

Language: Dutch

Drive real change in your organisation

A learning experience with real impact on your operations? A management programme tailored to the specific needs of your business? Contact us and discover how we can design and deliver customised programmes for your team that add genuine value to your organisation.

Need help?

Contact our Programme Advisor
Programme Advisor
Tel + 32 9 210 98 84
[email protected]
Find the programme most relevant for you!

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Meet Us

Info Sessions & Open Days
04 Jun
Drop In on our Brussels Campus
Category: General Info Sessions

14 Jun
Great place to work® inspiration session : how to establish a great employee experience?
Category: General Info Sessions

10 Sep
Drop In on our Ghent Campus
Category: General Info Sessions

Our approach to learning

It’s all about you and your company’s challenges at Vlerick Business School. Discover our unique approach to learning!

Related Articles

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    2014 saw the publication of the first edition of Customer Innovation by Professor Marion Debruyne. The second edition, written in collaboration with Professor Koen Tackx, was published last month. “Because things have been busier for me recently and Koen was already making extensive use of Customer Innovation in his lessons, I asked him to come on board,” Marion explains, “and then it became a joint project.” Marion and Koen explain what you can expect from this new publication, which comes highly recommended, even for those who have already read the first edition.
  2. The “James” Banking Experience - robots taking over from humans for investment advice?

    In view of data-driven and customer-centric user experiences becoming ever more important, BNP Paribas Fortis developed ‘James’, an online and personal investment advice service that is both human and digital. Since the launch in 2009, the James’ customer base expanded from 20,000 to 100,000. This case study analyses the implications of using digital technologies for customer interactions in retail banking.
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