Executive Master Class in Supply Chain Management

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1. What is... Explainable Artificial Intelligence?

   Planning systems are increasingly powered by Artificial Intelligence, making demand plans and forecasts more accurate, and supply chain plans more reliable. However, the more complex these systems are, the more difficult it is for humans to understand the output that is generated by the system, and to accept the proposed decisions. The lack of transparency causes our trust in the system to suffer. Professor Ann Vereecke shows how Explainable artificial intelligence is specifically designed to prevent this black box phenomenon from happening.

2. Supply chain planning in the digital age

   With new, digital technologies entering the factories and the supply chain, the role of people in manufacturing and logistics is undeniably changing. Existing tasks are disappearing or changing, new tasks are emerging. But what about the planning function? How is this function being impacted by the introduction of digital technologies – and, in particular, artificial intelligence – making the planning system more advanced? This report summarises insights from interviews with decision-makers in multinational manufacturing companies.