Vlerick Expertise in Digital Transformation

 

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  1. Petrochemical sector

    Digitising the petrochemical supply chain

    “Digitisation has already disrupted several industries. We wanted to assess its impact, analysing not only its challenges, but also its opportunities, to understand how digitisation can add value to the petrochemical supply chain,” recalls Caroline Ciuciu, CEO of EPCA, the European Petrochemical Association. Professor Ann Vereecke and her team, in close collaboration with EPCA, set out to find answers.

  2. Digital strategy

    “We must transform ourselves first”

    Piva eGov is a provincial internal independent agency, originally set up to provide operational ICT support to local authorities in East Flanders. “But if you want them to be able to take on the challenges of today, changes must primarily be made at the strategic ICT level,” says Dirk Goeminne, the agency's director. Together with Vlerick, piva eGov has developed a new customised service provision to help local authorities with their digital transformation.

  3. Web shop

    How to convince your online customers as a newcomer?

    A growing number of established companies are turning to e-commerce as an additional sales channel. Plenty of smaller start-ups, however, choose to set up only an online shop, without investing in physical points of sale. How can you convince first-time consumers to buy your products or services online, as an unfamiliar vendor? Are all kinds of guarantees sufficient? Or should you consider investing in a customer review module?

  4. Digital government

    Onwards to a digital government!

    Digital transformation: an end-to-end business transformation in which digital technologies play an important role. It seems inescapable, even for the government. But what shape will a digitally transformed government take? What is the current status? And what is needed to achieve a digitally transformed government? Lieselot Danneels’ PhD fills some of the gaps in the literature, and provides governments with some pointers.

  5. Digipolis

    How Digipolis stimulates innovation through its procurement strategy

    Digipolis is the public non-profit body which provides IT services to various public institutions in Antwerp. In 2015, Digipolis realised that it was missing out on innovative solutions – generally from start-ups – as it often called upon large, traditional software players. A major strategic exercise ultimately led to a drastic redesign of their procurement strategy. The new strategy completely overturned the status quo and boosted the participation of innovative start-ups in public tenders and the purchase of more innovative solutions.

  6. Public procurement

    How can the public sector take a more innovative approach to procurement?

    Innovative procurement means using innovative procurement methods with the goal of streamlining the purchasing process and making it more efficient. The public sector in Belgium still does that too little, tending to cling to the traditional method. However, innovative procurement has two major benefits, being saving costs and stimulating innovation. For his ongoing doctoral research, Ben De Coninck has been studying the Belgian government’s position when it comes to innovative procurement.

  7. Online and personal advice service

    The “James” Banking Experience - robots taking over from humans for investment advice?

    In view of data-driven and customer-centric user experiences becoming ever more important, BNP Paribas Fortis developed ‘James’, an online and personal investment advice service that is both human and digital. Since the launch in 2009, the James’ customer base expanded from 20,000 to 100,000. This case study analyses the implications of using digital technologies for customer interactions in retail banking.

  8. Whitepaper Creating Business Value with Big Data

    The word of the day is: Big Data. That is, seeking intelligence from data in order to create business advantage. It is said that big data will become as important as money or oil. We come across new applications every day − such as how big data is changing the healthcare industry by making it possible to tailor medicines to an individual’s unique genetic blueprint; or how soccer team Arsenal is changing sports management by analysing the big data collected from 8 cameras that track every player − 1.4 million data points! − throughout a match.

  9. Transformers 200

    Who are the digital leaders in the Netherlands?

    What point are the largest Dutch companies at in their digital transformation? To find out the answer, the Dutch newspaper Het Financieele Dagblad and Vlerick Business School conducted a survey called Transformers 200 among the managers with final responsibility for digital transformation at the 200 largest companies in the Netherlands, across all sectors.

  10. White Paper Digital Disruption

    4 myths of digital disruption

    It’s now more than two decades since Clayton Christensen first coined the term disruptive innovation. In that time, businesses have become very aware that however successful they are today, they need to innovate and reinvent to remain relevant. They’ve also become fearful. Because while we know that innovation is essential, we’ve also come to believe in a powerful mythology surrounding disruption – and it’s a narrative that would have us believe that digital disruption is a force of nature that we’re powerless to resist. In this white paper, Dean of Vlerick Business School, Marion Debruyne picks apart these myths – and spells out the reality of digital disruption, as well as what your organisation needs to do about it.

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