Mastering IT Management

Over six days, you’ll learn how your IT function can create value while sustaining high levels of security and performance.

Module 1: Introduction to creating digital value

Day 1: Positioning IT to create value

• Define what digital transformation means for IT
• Explore the role of IT in enterprise value creation
• Shift from technical planning to delivering against a strategic narrative

Day 2: Delivering digital value with agile teams

• Define what success looks like beyond time, scope and budget
• Identify value delivery traps and decision biases
• Steer agile teams towards outcomes and measurable benefits

Day 3: Building data and AI capability across an organisation

• Explore value-driven data and AI use cases
• Assess what it takes to scale data and AI capability
• Design governance and architecture for organisation-wide impact

Module 2: Sustaining performance at scale

Day 4: Delivering consistently high-performing IT services

• Position IT in terms of value creation, rather than support
• Evaluate service management practices that boost reliability
• Take the lead on service performance and continuous improvement

Day 5: Making robust sourcing and outsourcing decisions

• Explore the latest sourcing and outsourcing models
• Analyse trade-offs between cost, control, capability and risk
• Know how to get consistent value from suppliers with robust governance

Day 6: Protecting digital performance through cyber resilience

• Understand the trade-offs between agility and resilience
• Explore potential risks, disruptions – and crisis management
• Embed cyber resilience into operations and governance

• Position the IT function as a strategic partner for digital transformation and business performance
• Make decisions across strategy, delivery, data and AI capability
• Develop a coherent narrative where services, sourcing and cyber resilience are central to sustained business performance

• IT Managers, IT Directors & Network and Security Managers who want to accelerate their career
• Professionals who want to get a complete overview of IT management
• IT analysts, who would like to move up to a management function
• Project managers or service managers, working on infrastructure or applications, who are trying to get closer to the business
• SME employees who want to make IT an integral part of their company’s growth 
• Professionals who want to understand the alignment between the business and IT 

In previous editions, we had the pleasure of welcoming participants from companies like:

Boost your impact – and your budget
Did you know you may be eligible for:

• Group discount: Register three participants from the same company at the same time and get 15% off
• KMO-portefeuille: Flemish SMEs can apply for funding to cover training costs
• Alumni discount: Vlerick alumni receive 10% off as a thank you for their loyalty to the Vlerick Business School

Check all our benefits and make the most of your investment.