Mastering IT Management

Making the IT function integral to digital transformation


FT ranked logo colour

in Open Executive Education in Belgium and #27 worldwide


former participants


for Learning Impact

How do you manage the strategy, processes and organisation of the IT function? This six-day programme gives you the confidence to address IT management issues and to work with business and IT colleagues to make better decisions. You’ll live and learn with real-life examples to help transform your enterprise digitally. You’ll develop an overall view on IT management and you’ll be ready to leap with a strategic and operational perspective of IT.

Detailed programme

Over six days, you’ll discover key IT management concepts. 

Module 1: IT Strategy

  • Discover what the digitally turbulent environment means for the IT function
  • Know how to design and align your IT strategy with your digital business strategy 
  • Understand what’s encompassed by strategic business and -IT alignment

Module 2: Enterprise IT Governance

  • Explore the importance of IT governance for your company’s capacity to create value
  • Discover how to translate IT strategy into effective IT governance
  • Know how to set up effective IT governance to support digital business transformation

Module 3: IT Project Management

  • Discover what value means for IT projects
  • Know how to realise the benefits of IT projects
  • Explore whether agile project approaches are always best

Module 4: IT Services Management

  • Explore how IT services management has evolved to support digital transformation
  • Understand how IT services management creates value for your business and its customers
  • Discover the pitfalls in IT services management – and know how to avoid them?

Module 5: IT Outsourcing

  • Discover when IT outsourcing is a good option to protect or grow your business 
  • Learn how to negotiate and contract with IT outsourcers
  • Explore how and why IT outsourcers can become business partners

Module 6: Digital Resilience

  • Understand the cyber threats that are out there
  • Explore the operational and compliance challenges you’ll need to address
  • Know the actions to take to combat a cyber incident 

Why this programme

  • Create a common language for enterprise value creation with IT 
  • Understand the role of the IT function in creating enterprise value 
  • Discuss strategic, structuring and operational issues in becoming an agile, digital-age organisation 

Who should attend

  • IT Managers, IT Directors & Network and Security Managers who want to accelerate their career
  • Professionals who want to get a complete overview of IT management
  • IT analysts, who would like to move up to a management function
  • Project managers or service managers, working on infrastructure or applications, who are trying to get closer to the business
  • SME employees who want to make IT an integral part of their company’s growth 
  • Professionals who want to understand the alignment between the business and IT 

In previous editions, we had the pleasure of welcoming participants from companies like:

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Success stories

Sophie Libouton

Thanks to the 360° view of the ‘Mastering IT Management’ programme, I have a better understanding of the strengths and weaknesses of my organisation. Whatever role you have – IT or Business, Programme Manager or CIO – this programme helps you steer things with a different perspective and understanding. Read more.

Peter Beuseling

It has been a week since the 'Mastering IT Management' programme, and the ideas just keep on coming. I now have so much more insight into IT and IT management, and I am starting to see better and better how I can apply this learning in my job. I will soon share my first ideas with our management, especially regarding the new organization of my unit and the structure and way of working that I want to implement. This fantastic programme is one of the best (if not the best) I've ever participated in!

Pieter Groebbens

The programme elucidates a number of challenges in today's IT management – starting from theory and illustrated with practical examples. Your automatic reflex is to immediately apply best practices to your own business situation. Plus, Stijn Viaene’s enthusiasm is unforgettable. 


Stijn Viaene

Stijn Viaene

Professor of Digital Transformation

Stijn Viaene is dedicated to helping executives transform their enterprises for a digital world.

Wouter Depoortere

Wouter Depoortere

Executive in Residence

Wouter Depoortere shares no-nonsense, high-energy, Enterprise Architecture expertise.

Get in touch!

Maaike van Ameijde

Maaike van Ameijde

BU Head Open Executive Education