Öykü Isik


Öykü Işık is an Assistant Professor of Information Systems Management at Vlerick. She holds an BSc degree in Computer Science and Mathematics (2002) and an MBA degree (2005) from Istanbul Bilgi University. She earned her PhD degree in Business Computer Information Systems (2010) from the University of North Texas. Before she joined Vlerick, Öykü has taught Information Systems courses at the University of North Texas and Istanbul Bilgi University.

Öykü’s main research interests are in the fields of data privacy & protection, Business Intelligence (BI) & analytics, and Business process management (BPM). She has been actively involved with the BPM Network, a Centre for Excellence on business process management, where she conducted research as well as teaching activities. Öykü is currently involved in research for business initiatives in collaboration with corporate partners at Vlerick, especially about data privacy and related topics.

At Vlerick, her main teaching duties concentrate on digital disruption, BPM, data privacy and protection both in the degree programmes (Masters and MBA) and in executive programmes.


Expert in
Management Information Systems
ICT Management
Business intelligence
Operations & Supply Chain Management
Decision Support Systems
Organisational Impacts of Information Systems


Articles in refereed journals with impact

  • Peters T. Isik Ö. Tona O. Popovic A.  2016. How system quality influences mobile BI use: The mediating role of engagement. International Journal of Information Management, 36(5): 773-783.

  • Isik Ö. Jones M. Sidorova A.  2013. Business intelligence success: The roles of BI capabilities and decision environments. Information and Management, 50(4): 13-23.

Articles in other (un)refereed journals

  • Isik Ö. Mertens W. Van den Bergh J.  2013. Practices of Knowledge Intensive Process Management: Quantitative Insights. Business Process Management Journal, 19(3): 515-534.

  • Viaene S. Isik Ö.  2013. Corporate IT transformation at Barco. Journal of Information Technology Teaching Cases, 3(December): 70-77.

  • Van den Bergh J. Thijs S. Isik Ö. Viaene S.  2012. The world is not enough: customer centricity and processes. BPtrends, (June)

  • Isik Ö. Jones M. Sidorova A.  2012. Business Intelligence (BI) Success and the role of BI capabilities. Intelligent systems in accounting, finance and management, 18(4): 161-176.

  • Van den Bergh J. Viaene S. Mertens W. Isik Ö.  2011. Over groeipaden en groeipijnen. Business Process Magazine, 17(4)

  • Sidorova A. Isik Ö.  2010. The state of research on business processes: A cross-disciplinary review. Business Process Management Journal, 16(4): 566-597.

  • Sidorova A. Isik Ö.  2010. The state of research on business processes: A cross disciplinary review. Business Process Management Journal, 16(4): 566-597.

Conference Presentations

  • Isik Ö.  2015. Big Data Capabilities: An Organizational Information Processing Perspective. Paper presented at 4th Pre-ICIS Business Analytics Congress, December 12-13, Fort Worth, United States.

  • Peters T. Popovic A. Isik Ö. Weigland H.  2014. The Role of Mobile BI Capabilities in Mobile BI Success. Paper presented at at the 22nd European Conference on Information Systems (ECIS), June 9-11, Tel-Aviv, Israel.

  • Isik Ö. Jones M. Sidorova A.  2010. Business Intelligence Success: An Empirical Evaluation of the Role of BI Capabilities and the Decision Environment. Paper presented at BI Congress II: Pre-ICIS Conference, December 11-12, Saint Louis, MO, United States.

  • Isik Ö.  2009. Business Intelligence Success: An Empirical Evaluation of the role of Fit between BI and Organization's Decision Environment. Paper presented at Americas Conference for Information Systems (AMCIS), August 6-9, San Francisco, California, United States.

  • Isik Ö.  2006. An Exploratory Study: Comparing Two Decision Making Methodologies. Paper presented at INFORMS Annual Meeting 2006, November 5-8, Pittsburgh, Pennsylvania, United States.

  • Isik Ö.  2005. ERP Selection Using Expert Choice Software. Paper presented at 8th International Symposium on the Analytic Hierarchy Process, July 8-10, Honolulu, Hawai.

Conference Proceedings

Doctoral dissertation

  • Isik Ö.  2011. Business Intelligence Success: An Empirical Evaluation of the Role of BI Capabilities and the Decision Environment.. 

Research reports

  • Isik Ö. Dupire M.  2016. Policy Paper 5: Protecting customer privacy in the financial sector. CFSI. (33 p.)

  • Van den Bergh J. Isik Ö. Viaene S. Helsen E.  2015. Re-positioning Business process management: Exploring key capabilities for successful business transformation. (14 p.)

  • Isik Ö.  2015. Data-driven financial services: State of the art. (15 p.)

  • Van den Bergh J. Thijs S. Viaene S. Isik Ö.  2013. Transforming through process: leading voices on process, people and technology. Vlerick Business School. (28 p.)

  • Isik Ö. Bircan T.  2012. Agile Business Intelligence: following the agile principles. (11 p.)

  • Isik Ö. Bircan T.  2012. Agile Business Intelligence: benefits and barriers. (9 p.)

  • Isik Ö. Viaene S.  2012. Agile business intelligence: suggesting a self-assessment tool. (14 p.)

Vlerick cases

  • Viaene S. Isik Ö.  2012. Corporate IT transformation at BARCO. ECCH Case Study. Reference no. 912-035-1 (C).